SturdyBay Digital Commerce Cookie Notice

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, enhance your browsing experience, and provide information to the website owners. Cookies do not typically contain personal information that directly identifies you, but they may store information such as your preferences, login status, and browsing activities.

This Cookie Notice explains what cookies we use, why we use them, and how you can control them. By continuing to browse our website or use our mobile applications, you consent to our use of cookies as described in this notice, unless you have set your browser or device to refuse them.

2. What Types of Cookies Do We Use?

We use the following categories of cookies on our platform:

A. Strictly Necessary Cookies

These cookies are essential for the operation of our website and mobile applications. They enable you to navigate the site, access secure areas, and use core features such as shopping carts, checkout, and account login. Without these cookies, our services cannot function properly.

• Session management (keeping you logged in during your visit)
• Shopping cart functionality
• Security and fraud prevention
• Load balancing and performance optimization

B. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. We use this data to improve our website, applications, and services, ensuring a better user experience.

• Page visit counts and traffic sources
• Browsing behavior (pages viewed, time spent, clicks)
• Error detection and performance monitoring
• A/B testing and feature optimization

We use tools such as Google Analytics to collect and analyze this data. Google Analytics uses its own cookies, which are subject to Google's privacy policies. You can learn more about Google Analytics and opt-out options here.

C. Functionality Cookies

These cookies allow our platform to remember choices you make (such as your language preference, region, or currency) and provide enhanced, more personalized features. They may also be used to remember changes you have made to text size, fonts, and other customizable parts of the site.

• Language and regional preferences
• Currency and pricing display
• Wishlist and recently viewed products
• Personalized greetings and account preferences

D. Targeting and Advertising Cookies

These cookies are used to deliver content and advertisements that are more relevant to you and your interests. They may be set by us or by third-party advertising partners. They remember that you have visited our website and may share this information with other organizations, such as advertisers and social media platforms.

• Displaying personalized product recommendations
• Delivering targeted ads on third-party websites and social media
• Measuring the effectiveness of advertising campaigns
• Limiting the number of times you see an advertisement

We work with trusted partners such as Google Ads, Facebook, and other advertising networks to provide these services. For more information on how these partners use your data, please refer to their respective privacy policies.

3. Third-Party Cookies

Some cookies are placed on your device by third parties when you use our platform. These third parties may include social media networks, advertising networks, and analytics providers. We do not control these cookies, and they are subject to the respective third-party privacy policies.

Examples of third-party cookies we use include:

• Google Analytics: For website analytics and performance measurement.
• Facebook Pixel: To measure the effectiveness of our Facebook advertising and to deliver targeted ads.
• YouTube: For embedded video content and to track video engagement.
• Payment Service Providers: Such as PayPal or Stripe, to facilitate secure payments and prevent fraud.

We encourage you to review the cookie and privacy policies of these third parties for more information.

4. How Long Do Cookies Remain on My Device?

The duration for which a cookie remains on your device depends on whether it is a "session" or a "persistent" cookie.

• Session Cookies: These cookies are temporary and are deleted from your device once you close your browser. They are used to enable core site functionality during your visit.
• Persistent Cookies: These cookies remain on your device for a set period (ranging from a few days to several years) or until you manually delete them. They are used to remember your preferences and settings for future visits.

We strive to use the minimum retention period necessary for each cookie type. You can delete or manage all cookies through your browser settings at any time.

5. Managing and Disabling Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please be aware that disabling certain cookies may affect the functionality and performance of our platform, and some features may not work as intended.

How to Manage Cookies in Your Browser:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data.
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data.
• Microsoft Edge: Settings → Privacy, Search, and Services → Cookies.
• Safari: Preferences → Privacy → Manage Website Data.
• Mobile Devices: Check your device settings for options to limit ad tracking and cookie storage.

For more detailed instructions, please visit the help section of your browser or device. You can also use the "Do Not Track" settings available in some browsers, although we currently do not respond to such signals in a standardized way.

Opting Out of Third-Party Advertising Cookies:

You can opt out of targeted advertising from many third-party networks by visiting the following industry opt-out pages:

• Digital Advertising Alliance (DAA) Opt-Out
• Network Advertising Initiative (NAI) Opt-Out
• Your Online Choices

6. Our Use of Local Storage and Similar Technologies

In addition to cookies, we may use other technologies such as localStorage, sessionStorage, and similar mechanisms to store information locally on your device. These technologies are used for similar purposes as cookies, including:

• Storing shopping cart items and session data
• Caching user preferences and application state
• Enabling offline functionality in our mobile applications

You can clear these local storage items through your browser or device settings, similar to how you manage cookies.

7. Updates to This Cookie Notice

We may update this Cookie Notice from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this notice periodically to stay informed about how we use cookies and how you can control them.

8. Contact Information

If you have any questions or concerns about our use of cookies, or if you need further assistance in managing your cookie preferences, please contact us:

• Email: legal@sturdybay.com
• Data Privacy Officer: You may also reach our Data Privacy Officer via the same email address for data protection-related inquiries.

We are committed to responding to all inquiries in a timely and transparent manner.